Who we are
Welcome to Catoctones.com, the official website of the Frederick Catoctones, a barbershop chorus based in Frederick, Maryland. We are committed to protecting your privacy and ensuring that your personal information is handled with care. If you have any questions or concerns about our privacy practices, please contact us at info@catoctones.com or via mail at PO Box 1898, Frederick, MD, 21702.
What Personal Data We Collect and Why We Collect It
We collect and process various types of personal data, including but not limited to:
Technical Data: We collect data such as IP address, browser type, and information about your visit to our site through cookies and similar technologies. This helps us improve our website, deliver a personalized experience, and show you relevant content.
Contact Information: Name, email address, and phone number when you sign up for our newsletters, request outreach, or contact us via our website forms. This data allows us to fulfill your requests, send you information about our events and services, and respond to your inquiries.
Transactional Data: Information related to ticket purchases or donations, such as billing address and payment details, is collected to process transactions securely.
Comments
If you leave comments on our website, we collect the data shown in the comments form, your IP address, and browser user agent string to help with spam detection.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact Forms
When you submit a contact form on our website, we collect the information you provide to fulfill your requests and respond to your inquiries. We may reach out to you if you’ve opted in to receive communications, requested information or services, or if you’ve shown interest in what we offer. Your information is retained for up to 12 months for these purposes. We aim to ensure that our communication is relevant to your interests and respectful of your privacy.
Cookies
Our website uses cookies to enhance your browsing experience, remember your preferences, and track usage patterns. We also use cookies to serve personalized ads through Meta (Facebook & Instagram) and Google ads. You can control your cookie preferences through your browser settings.
Analytics
We use Google Analytics to track visitor interactions on our site. This helps us understand how visitors use our website and allows us to improve its functionality. You can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on. For more information, please refer to Google’s Privacy Policy.
Who we share your data with
We share your data with trusted third-party providers to fulfill our services:
Advertising Platforms: Meta (Facebook & Instagram) and Google Ads for targeted advertising.
Payment Processors: To process payments securely.
Email Marketing Services: To send newsletters and event updates.
These providers are required to handle your data securely and in compliance with applicable laws. We encourage you to review their privacy policies for further information.
How long we retain your data
We retain personal data for varying lengths of time depending on the purpose of the data:
Transactional records: As long as legally required (typically 7 years)
Contact form submissions: Up to 12 months
Analytics records: Up to 14 months
For users that register on our website and associated membership tools, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
You have the right to access, correct, delete, or restrict the processing of your personal data. If you wish to exercise any of these rights, please contact us at info@catoctones.com. We will respond to your request within 30 days.
Where we send your data
We take the security of your personal data seriously. We implement technical and organizational measures such as encryption, access controls, and regular security audits to protect your data from unauthorized access, disclosure, alteration, or destruction.
What Data Breach Procedures We Have in Place
In the event of a data breach, we will notify affected individuals and the relevant authorities as required by law. We have an internal incident response plan to manage and mitigate the impact of data breaches.
What Third Parties We Receive Data From
We may receive data from third-party platforms, such as Meta and Google Ads, to enhance our marketing efforts. This data is used in accordance with our privacy policy and is handled securely.
How We Personalize Your Experience
We occasionally use automation software to tailor the communications you receive based on your interests and interactions with us. This ensures that you receive only the most relevant updates, event information, and offers. Our goal is to enhance your experience with the Frederick Catoctones by providing content that aligns with your preferences.
Industry Regulatory Disclosure Requirements
As a non-profit organization, we comply with all applicable privacy laws and regulations. We are not subject to additional industry-specific regulations.
Contact Information
If you have any privacy-related questions or concerns, please contact us at:
Frederick Catoctones
PO Box 1898
Frederick, MD 21702
Email: info@catoctones.com